This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from https://crazyvape.uk (the “Site”).
Personal Information We Collect
When you visit our Site, we automatically collect certain details about your device, such as your web browser, IP address, time zone, and cookies installed on your device. We also track the pages or products you view, referral sources, and how you interact with the Site. This is called “Device Information.”
We collect Device Information using:
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Cookies – small data files placed on your device. Learn more: http://www.allaboutcookies.org
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Log Files – track actions on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
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Web Beacons/Tags/Pixels – used to record how you browse the Site.
If you make a purchase or attempt to do so, we also collect your:
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Name
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Billing and shipping address
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Payment method details (processed securely via our payment gateway — we do not store your credit or debit card numbers)
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Email address
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Phone number
This is called “Order Information.”
“Personal Information” = Device Information + Order Information.
How We Use Your Personal Information
We use the Order Information to:
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Fulfill any orders placed through the Site
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Process your payment information
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Arrange shipping and provide invoices/order confirmations
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Communicate with you
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Screen our orders for potential risk or fraud
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Provide relevant information or advertising (if you’ve opted in)
We use Device Information to:
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Detect fraud or security issues (e.g., via IP address)
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Improve and optimize the Site
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Conduct analytics on user behavior
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Assess the performance of marketing campaigns
Sharing Your Personal Information
We share your Personal Information with selected third parties to operate our business:
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Shopify powers our store. Read their policy here: https://www.shopify.com/legal/privacy
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Google Analytics helps us understand how users interact with our Site. Learn more: https://www.google.com/intl/en/policies/privacy/
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We may also share your information:
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To comply with applicable laws and regulations
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To respond to legal requests
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To protect our rights
Behavioural Advertising
We use your Personal Information to show targeted ads. Learn more here:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted ads here:
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Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
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Or via the DAA: http://optout.aboutads.info/
Do Not Track
We do not alter our data collection and use practices when we detect a “Do Not Track” signal from your browser.
Your Rights (For UK/EU Customers)
If you are a UK or EU resident, you have the right to:
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Access the personal data we hold about you
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Request that your data be corrected, updated, or deleted
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Withdraw your consent at any time
To exercise these rights, please contact us using the details below.
Note: Your data may be processed or transferred outside Europe, including to Canada and the United States.
Data Retention
We retain your Order Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or until you request its deletion.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations.
Minors
Our Site is not intended for individuals under the age of 18.
Contact Us
For questions, concerns, or data-related requests, contact us at:
📧 Email: Primestrideltd@hotmail.com
📍 Mailing Address:
Crazy Vape HQ
[Re: Privacy Compliance Officer]
London, United Kingdom